Shipping Policy
Peptitek Research Peptides is committed to processing and shipping orders carefully, accurately, and as quickly as reasonably possible. This Shipping Policy explains our order processing times, delivery estimates, tracking procedures, and customer responsibilities.
1. Order Processing
Orders are typically processed within 1 to 3 business days after payment has been successfully confirmed.
Orders placed on weekends, holidays, or outside normal business hours will begin processing on the next business day. Processing times may be extended during high-volume periods, product launches, promotions, or unexpected operational delays.
2. Shipping Locations
We currently ship to eligible addresses within the United States.
Certain locations, including P.O. boxes, military addresses, U.S. territories, or restricted regions, may have limited shipping options. Customers should contact our support team before ordering if they are unsure whether delivery is available to their location.
3. Shipping Methods and Costs
Available shipping methods and delivery charges will be displayed during checkout.
Shipping costs may vary based on:
- Delivery location
- Package weight
- Order value
- Selected shipping service
- Carrier availability
Any available free-shipping offer will be subject to the conditions displayed on the website at the time of purchase.
4. Estimated Delivery Times
Estimated delivery times begin after the order has been processed and transferred to the shipping carrier.
Standard delivery may take approximately 3 to 7 business days, depending on the destination and carrier service selected.
Delivery estimates are not guarantees. Delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, security reviews, or other circumstances outside our control.
5. Order Tracking
Once an order has shipped, customers will receive a confirmation email containing available tracking information.
Tracking updates may take up to 24 hours to appear after the shipping label has been created. Customers are responsible for monitoring the shipment and making arrangements to receive the package.
6. Shipping Address Accuracy
Customers must provide a complete and accurate shipping address during checkout.
Peptitek Research Peptides is not responsible for delivery delays, failed deliveries, or lost packages caused by:
- Incorrect addresses
- Missing apartment or suite numbers
- Invalid postal codes
- Outdated customer information
- Carrier access restrictions
Address changes cannot be guaranteed after an order has entered processing.
7. Lost or Delayed Packages
If tracking information shows no movement for an extended period, customers should first contact the shipping carrier for an update.
Our support team may assist with reviewing the shipment and submitting a carrier inquiry when appropriate. However, Peptitek Research Peptides cannot guarantee reimbursement or replacement for delays caused solely by the carrier.
8. Delivered but Not Received
If tracking shows that a package has been delivered but it cannot be located, customers should:
- Check the delivery area, mailbox, front desk, or parcel locker
- Ask household members, neighbors, or building management
- Contact the shipping carrier
- Notify Peptitek Research Peptides within [Insert Number] days
Delivery confirmation provided by the carrier may be treated as proof of delivery.
9. Damaged or Incorrect Orders
Customers should inspect their order promptly after delivery.
Damaged, missing, or incorrect items must be reported within [Insert Number] days of delivery. Please provide:
- Order number
- Description of the issue
- Photographs of the product
- Photographs of the shipping package and label
Claims submitted without supporting information may take longer to review.
10. Package Handling
Products should be received, inspected, and stored according to the storage instructions provided on the product page or packaging.
Peptitek Research Peptides is not responsible for product deterioration caused by delayed collection, improper storage, package abandonment, or customer handling after confirmed delivery.
11. Returned or Refused Packages
Orders returned because of an incorrect address, refusal, failed delivery attempt, or unclaimed package may be subject to additional shipping charges.
Original shipping fees may be non-refundable. Any approved reshipment will require payment of applicable shipping costs.
12. Order Cancellation
Cancellation requests should be submitted as soon as possible.
Orders that have already been processed, packed, or transferred to the carrier may not be eligible for cancellation. Approved cancellations may be subject to the terms stated in our Refund Policy.
13. Contact Us
For shipping questions, tracking assistance, or delivery concerns, contact:
Peptitek Research Peptides
Email: info@peptitekresearchpeptides.org
Website: [Insert Website URL]
Please include your order number
when contacting support so we can assist you more efficiently.